Consumer product recall

Chillafish Recalls Children's Balance Bikes

Starting date:
January 21, 2016
Posting date:
January 21, 2016
Type of communication:
Consumer Product Recall
Children's Products, Sports/Fitness
Source of recall:
Health Canada
Laceration Hazard
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and The Chillafish Company

Affected products

Chillafish BMXie, Chillafish Jack and Chillafish Josie balance bikes

Product description

This recall includes Chillafish BMXie, Chillafish Jack and Chillafish Josie balance bikes.  The bikes were designed for children ages 2 to 5 and have no pedals and no chains.

The BMXie plastic bike frames are approximately 31.5 inches (80 centimetres) long with a seat that can be adjusted from approximately 12.5 inches (31.75 centimetres) high to approximately 15.5 inches (39 centimetres) high and have a detachable foot support.

Jack and Josie steel bike frames are approximately 34 inches (86 centimetres) long with a seat that can be adjusted from approximately 14 inches (35.6 centimetres) high to approximately 17 inches (43 centimetres) high.

The following bicycles are included in this recall:
Chillafish Bicycle Colour Item Reference Number located on bottom of the bike frame UPC
BMXie Blue CPMX01BLU 5425029650107
Lime Green CPMX01LIM 5425029650114
Pink CPMX01PIN 5425029650145
Red CPMX01RED 5425029650121
Yellow CPMX01YEL 5425029650138
Jack Black and orange colour scheme with flames on the crosstube CPJJ02BLA 5425029650176
Josie White and pink colour scheme with flowers on the crosstube.  CPJJ02WHI 5425029650183


Hazard identified

Overinflated tires can cause the wheel rims to crack and expel pieces of the flying plastic rim, posing a laceration hazard to consumers.

Neither Health Canada nor Chillafish has received any reports of consumer incidents or injuries to Canadians related to the use of these bicycles.

In the United States, Chillafish has received 19 reports of plastic separating from the rims, including two reports of consumers being cut by flying plastic when pieces of the plastic rim were expelled.

Number sold

Approximately 268 of the recalled bikes were sold online in Canada by Northwest Synergy Inc. through  Approximately 29,000 of the recalled bikes were sold in the United States through various retailers.

Time period sold

The recalled products were sold from November 2013 through November 2015.

Place of origin

Manufactured in China.



The Chillafish Company




Northwest Synergy, Inc




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What you should do

Consumers should immediately stop children from using the recalled bikes until the tires are deflated to a pressure at or below 32 psi, and contact Chillafish for a free replacement kit. Chillafish is contacting consumers directly.

For more information, consumers can contact Chillafish toll-free at 1-888-666-7689 from 9 a.m. to 5 p.m. ET, Monday through Friday, excluding holidays.  Consumers may also visit the company’s website and click on "Safety" for more information.

Consumers may view the release by the US CPSC on the Commission’s website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.