Consumer product recall

Char-Broil Digital Electric Smokers Recalled due to Potential Electric Shock Hazard

Brand(s)
Last updated

Summary

Product
Char-Broil Digital Electric Smokers
Issue
Consumer products - Electrical hazard
What to do

Affected products

This recall involves Char-Broil digital electric smokers with model descriptions Digital Electric Smoker; Digital Electric Smoker w/Window; Digital Electric Smoker, Black w/Window; Digital Electric Smoker, Medallion; Digital Electric Smoker, Connected; and Digital Electric Smoker, XL. These electric smokers were designed and intended only for outdoor use to cook without charcoal. The smokers were sold in black and stainless-steel finishes. The "Char-Broil" logo plate is on the front of the unit. The product label is located on the outside back of the unit and includes the model and serial numbers and brand information. UPC codes, located on the packaging, are included in this recall with the model description and item numbers as follows:

Model Description Model No. UPC
Digital Electric Smoker 14202002 099143020020
Digital Electric Smoker 17202002 099143020020
Digital Electric Smoker 14202002-A1 099143020020
Digital Electric Smoker 17202002-A1 099143020020
Digital Electric Smoker with window 14202004 099143020044
Digital Electric Smoker with window 17202004 099143020044
Digital Electric Smoker, Medallion 463246619 047362324665
Digital Electric Smoker, Connected 15202043 099143020433
Digital Electric Smoker, Connected 17202043 099143020433
Digital Electric Smoker, Connected 15202043-A1 099143020433
Digital Electric Smoker, Connected 17202043-A1 099143020433
Digital Electric Smoker, XL 14202005 099143020051
Digital Electric Smoker, XL 17202005 099143020051
Digital Electric Smoker, XL 14202005-A1 099143020051
Digital Electric Smoker, XL 17202005-A1 099143020051

Issue

The smokers can leak electrical current during use, posing a potential electric shock hazard.

As of February 15, 2024, the Company has received no reports of incidents or injuries in Canada.   In the United States, the Company has received 79 reports of consumers who experienced a minor electric shock from touching the smokers while in use, including one report of a consumer developing a finger blister after the shock.

What you should do

Consumers should immediately stop using the recalled Char-Broil Electric Smokers and contact Char-Broil for a repair kit. The repair kit consists of a Ground Fault Circuit Interrupter (“GFCI”) plug (also known as a “pigtail”), a clamshell enclosure to secure the GFCI pigtail and a cable clamp. Instructions for installing each of these repair kit items will also be provided.

For more information, consumers can contact Char-Broil by telephone at 1-833-206-4647 from 9:00 a.m. to 7:00 p.m. ET, Monday through Friday, by email at recall@charbroil.com or visit the company website.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Char-Broil LLC.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls

Additional information

Background

Number Sold

The company reported that 3,440 units of the affected products were sold in Canada and 211,700 were sold in the United States.

Time Period Sold

The affected products were sold from April 2015 to January 2024.

Place of Origin

Manufactured in China.

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Appliances
Companies

Importer

Char-Broil LLC

1442 Belfast Avenue

Columbus

Georgia

USA

Published by
Health Canada
Audience
General public
Identification number
RA-75033

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