Consumer product recall

Certain Steamfast brand lightweight handheld travel steam iron models recalled due to fire hazard

Brand(s)
Last updated

Summary

Product
Certain Steamfast brand lightweight handheld Home and Away Travel Steam Iron models
Issue
Consumer products - Fire hazard
What to do

Immediately stop using the recalled steam irons and contact Vornado for a refund.

Affected products

This recall involves Steamfast brand lightweight handheld Home and Away Travel Steam Irons: SF-717, SF-720, manufactured between January 2008 and March 2017.  Models manufactured after March 2017 are not impacted by the recall. The model numbers and the production date codes are printed on the back of the irons. Steamfast is printed on the white iron.

The recalled Steamfast irons can also be identified by the length of the cord bushing. The recalled irons have a gray or black cord bushing that extends less than one inch from the enclosure along the power cord.

The following products are affected

Name

Model Numbers

Production Date Codes

Sold at Stores and Online

Steamfast Home and Away Travel Steam Irons with Dual Voltage

SF-717

JAN08 through MAR17 or 01/08 and 03/17

Nationwide in Canada

Steamfast Home and Away Travel Steam Irons with Dual Voltage

SF-720

JAN08 through MAR17 or 01/08 and 03/17

Exclusively at Bed Bath & Beyond

Issue

The power cord can become damaged near the cord bushing, which can lead to overheating of the cord, posing a fire and burn hazard to consumers. In addition, cord damage near the bushing can result in exposed copper wires, posing a shock hazard.

As of April 20, 2023, the company has received 1 report of an incident in Canada, and no reports of injuries. In the United States, the company has received 50 reports of incidents and no reports of injuries.

What you should do

Consumers should immediately stop using the above Steamfast irons manufactured before 2017 and contact Vornado for a refund.

For more information, consumers can contact Vornado by telephone at 1-866-827-3362, or online at www.steamfast.com/recalls/travelirons to start a recall submission. Consumers can also visit www.vornado.com or www.steamfast.com, and click on “Product Recalls” at the top of the page for more information.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Vornado Air, LLC

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 4,788 units of the affected product were sold in Canada and 317,000 were sold in the United States.

Time Period Sold

The affected products were sold from 2012 to 2018 in Canada and from 2009 to 2018 in the United States.

Place of Origin

Manufactured in China

Details
Original published date: 2023-04-27
Alert / recall type
Consumer product recall
Category
Consumer product - Electronics
Companies

Manufacturer

Vornado Air, LLC

Andover, Kansas

USA

Published by
Health Canada
Audience
General public
Identification number
RA-73562