Consumer product recall

Expanded Recall: Steamfast brand lightweight handheld travel steam iron models recalled due to potential fire hazard

Brand(s)
Last updated

Summary

Product
Steamfast brand lightweight handheld Home and Away Travel Steam Iron models
Issue
Consumer products - Fire hazard
What to do

Immediately stop using the recalled steam irons and contact Vornado for a refund.

Affected products

This recall expansion involves Steamfast brand lightweight handheld Home and Away Travel Steam Irons: SF-717, SF-720. The model numbers are printed on the back of the irons. Steamfast is printed on the white iron.

The company previously recalled units manufactured before April 2017.

The following products are affected

Name

Model Numbers

Sold at Stores and Online

Steamfast Home and Away Travel Steam Irons with Dual Voltage

SF-717

Nationwide in Canada

Steamfast Home and Away Travel Steam Irons with Dual Voltage

SF-720

Exclusively at Bed Bath & Beyond

Issue

The power cord can become damaged near the cord bushing, which can lead to overheating of the cord, posing a fire and burn hazard to consumers. In addition, cord damage near the bushing can result in exposed copper wires, posing a shock hazard.

As of November 28, 2023, the company has received 5 reports of incidents in Canada, including 1 report of a burn. In the United States, the company has received 74 reports of incidents and 2 reports of minor shock.

What you should do

Consumers should immediately stop using the above Steamfast irons and contact Vornado for a refund.

For more information, consumers can contact Vornado by telephone at 1-866-827-3362, or online at www.steamfast.com/recalls/travelirons to start a recall submission. Consumers can also visit www.vornado.com or www.steamfast.com, and click on “Product Recalls” at the top of the page for more information.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Vornado Air, LLC

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 9,000 units of the affected product were sold in Canada and 1,750,000 were sold in the United States.

Time Period Sold

The affected products were sold from January 2012 to September 2023 in Canada and from January 2009 to September 2023 in the United States.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Household items
Companies

Manufacturer

Vornado Air, LLC

Andover, Kansas

USA

Published by
Health Canada
Audience
General public
Identification number
RA-73562
History
Change log
2023-12-14: This is an expansion of the April 27, 2023 recall. All production date codes for the models listed are now included.

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