Certain Lochinvar Condensing Gas Boilers and Condensing Gas Combi Boilers recalled due to risk of carbon monoxide poisoning
- Starting date:
- June 18, 2020
- Posting date:
- June 18, 2020
- Type of communication:
- Consumer Product Recall
- Household Items, Appliances
- Source of recall:
- Health Canada
- Product Safety
- General Public
- Identification number:
Last updated: 2020-06-18
Certain Lochinvar Condensing Gas Boilers and Condensing Gas Combi Boilers.
The boiler's flue grommet can deteriorate and dislodge during use, and allow the boiler to emit carbon monoxide, posing a risk of carbon monoxide poisoning.
What to do:
Consumers should immediately contact the installer or a qualified technician to schedule a free repair.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Lochinvar, LLC.
Certain Lochinvar Condensing Gas Boilers and Condensing Gas Combi Boilers
This recall involves certain condensing gas boilers and condensing gas combi boilers manufactured between approximately August 16, 2016 and May 28, 2019. All units sold by Lochinvar to Canadian customers were Lochinvar branded. The brand, model number and serial number can be found on the data plate on the unit located either on the exterior left side of the jacket or the inside of the removable front jacket panel.
The recalled units contain a silicone flue grommet which is fitted through a small hole in the flue pipe and seals and holds a temperature sensor to the flue pipe. Over time, it may be possible for the silicone material to break down and fall from the mounting hole in the flue pipe. If this occurs, the vacant mounting hole allows flue gases to escape, posing a risk of exposure to carbon monoxide.
As of June 16, 2020, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 7 reports of boiler’s flue grommets deteriorating, including 1 report of 2 nonfatal injuries involving carbon monoxide poisoning, and 2 reports of carbon monoxide emission not involving an injury.
Approximately 3,642 units of the affected product were sold in Canada and approximately 34,300 were sold in the United States.
Time period sold
The affected products were sold from August 2016 to June 2020.
Place of origin
Manufactured in the United States
Aqua-Tech Sales and Marketing Inc.
What you should do
Consumers should immediately contact the installer or a qualified technician to schedule a free repair. Consumers who continue use of the boilers while awaiting repair should have working carbon monoxide alarm outside of sleeping areas and on every level of the home.
Consumers in the province of Quebec may find a qualified service technician by calling Trilex at 1-450-704-0947 to schedule a "Flue Grommet Upgrade." Consumers in all other provinces and territories may contact Aqua-Tech Sales and Marketing Inc. at 1-866-594-0767, ext. 127 for assistance in finding a qualified service technician in your location to perform this upgrade. For more information, consumers may contact Lochinvar toll-free at 1-833-232-9706 from 8 a.m. to 8 p.m. ET Monday through Friday.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.