Certain À la cuisine brand electric glass kettles recalled due to burn or fire hazard
- Starting date:
- March 18, 2020
- Posting date:
- March 18, 2020
- Type of communication:
- Consumer Product Recall
- Household Items
- Source of recall:
- Health Canada
- Fire Hazard
- General Public
- Identification number:
Last updated: 2020-03-18
- Product: Certain À la Cuisine brand electric glass kettles
- Issue: When the kettle is plugged in, the base of the kettle can overheat and the plastic on the electric cord can melt, posing burn or a fire hazard.
- What to do: Consumers should immediately stop using the recalled products and contact Hart Stores Inc. to receive a refund or an exchange.
Certain À la Cuisine brand electric glass kettles
This recall involves À la Cuisine 2-liter electric glass kettles with the product order number 52925.
|Product order number
|À la Cuisine 2-liter electric glass kettle (120 V - 60 Hz, 1500 W)
The product number and product order number are on the label located directly under the kettle and under the base of the kettle.
The product number, UPC and product order number are on the bottom of the product box.
When the kettle is plugged in, the base of the kettle can overheat and the plastic on the electric cord can melt, posing injury or a fire hazard to users.
As of March 13, 2020, the company had received eight incident reports in which the kettle’s base has melted and one incident report in which there has been a kitchen fire. No injuries have been reported.
Approximately 6,318 units of the affected products were sold in Canada.
Time period sold
The affected products were sold from November 2018 to March 2020.
Place of origin
Manufactured in China.
Les Magasins HART Inc. / Maison en Gros
What you should do
Consumers should immediately stop using the recalled products and contact Hart Stores Inc. to receive a refund or an exchange.
For more information, consumers may contact HART Stores Inc. by telephone at 514-376-5332 from 9:00 a.m. to 6:00 p.m. EST, Monday through Friday or send an email: customerservice@hartstores.
Please note that the Canada Consumer Product Safety Act prohibits recalled products that pose a danger to human health or safety from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents or concerns related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.