This page has been archived on the Web

Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.

Consumer product recall

CE North America recalls KUL Fan Heaters

Starting date:
February 4, 2016
Posting date:
February 4, 2016
Type of communication:
Consumer Product Recall
Electronics, Tools and Electrical Products
Source of recall:
Health Canada
Fire Hazard
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and CE North America LLC.

Affected products

KUL Fan Heaters

Product description

This recall involves KUL small, black portable fan heaters with the UPC Code 765167392299. The KUL logo is printed on the front bottom of the heaters next to the power dial. The fan heater measures about 22.9 cm (9 inches) long, 12.7 cm (5 inches) wide, and 26.7 cm (10.5 inches) tall. The unit weighs 0.91 kg (2 lbs). An adhesive label is on the bottom of the heater with model number "KU39229" and "Date: 0515" in the lower right-hand corner.

Hazard identified

The fan heater can overheat, posing a fire hazard.

Health Canada has not received any consumer reports of incidents or injuries related to the use of these units.

CE North America has received 4 reports of the fan heaters overheating including 2 reports of the unit producing flames. No injuries have been reported.

Number sold

Approximately 264 of the recalled units were distributed in Canada and about 13,000 units in the United States.

Time period sold

The recalled products were sold from August 2015 to October 2015 at Bed, Bath & Beyond Stores across Canada as well as online at

Place of origin

Manufactured in China.


Ningbo Sungroy Electric Appliances Tech. Co., Ltd.
CE North America LLC
Bed Bath & Beyond Inc.
Tel: 1-800-462-3966

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the recalled fan heaters and contact CE North America for instructions on returning the recalled heaters with a prepaid shipping label. The firm will issue a refund upon receipt of the returned fan heaters.

For more information, consumers may contact CE North America toll-free at 844-645-3208 from 8:30 a.m. to 5:30 p.m. EST Monday through Friday, by email or by visiting the firm's website and click on the "Product Recall" link at the bottom of the home page.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.