Consumer product recall

Castelbel Liquid Soap recalled due to microbial contamination

Brand(s)
Last updated

Summary

Product
Castelbel Liquid Soap
Issue
Consumer products - Microbial hazard
What to do

Immediately stop using the recalled products and return it to a Winners, Marshalls or HomeSense location for a refund.

Affected products

This recall involves Castelbel liquid soaps with the below batch numbers located on the product label.

The following products are affected:

Batch

Description

2401435

500 ml Coastal Breeze liquid soap

2401362

500 ml Lemon Verbena liquid soap

2401664

500 ml Scalloped sea minerals liquid soap

2401510

500 ml Scalloped Sea Minerals liquid soap

Issue

The recalled products may have the presence of the microorganism called Pseudomonas Aeruginosa. Pseudomonas aeruginosa poses little medical risk to healthy individuals.  Individuals with certain health problems or compromised immune systems are at an increased risk of infection if they use the contaminated product.

As of November 7, 2024, the company has received no reports of incidents or injuries in Canada.

What you should do

Consumers should immediately stop using the recalled Castelbel liquid soap and return it to a Winners, Marshalls or HomeSense location for a refund.

For more information, consumers can contact TJX Canada by telephone at1-800-646-9466, Monday to Friday, between 9:00 a.m. to 5:00 p.m. EST, or by visiting the Winners,  Marshalls or HomeSense  websites.

Please note that, in addition to the requirements of the Cosmetic Regulation the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 2224 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from July 2024 to September 2024.

Place of Origin

Manufactured in Portugal

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Beauty and personal care
Companies

Manufacturer

Castelbel Artigos de Beleza SA

Castelo da Maia

Portugal

Published by
Health Canada
Audience
General public
Identification number
RA-76536

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