Consumer product recall

Up Cannabis Inc. recalls one lot of Eldo dried cannabis

Starting date:
January 11, 2019
Posting date:
January 11, 2019
Type of communication:
Consumer Product Recall
Recreational Cannabis
Source of recall:
Health Canada
General Public
Identification number:

Affected products

Up Cannabis Inc.’s dried cannabis, Eldo lot 1204201 

Product description

This recall involves one lot of Up Cannabis Inc. Eldo dried cannabis with a specific packaging date of November 28, 2018, which was sold through the Alberta Gaming Liquor & Cannabis Commission.

Product Name Product Size Lot Number Packaging Date UPC
Eldo 7 grams 1204201 November 28, 2018 828939111631


Hazard identified

The affected product may contain mould. In certain individuals, exposure to mould can result in allergic symptoms such as sneezing, coughing, wheezing, runny nose or nasal congestion, and watery eyes or itchy eyes.

The use of, or exposure to a mouldy product may cause temporary adverse health consequences, where the probability of serious adverse health consequences is remote.

To date, no complaints have been received related to the recalled lot and Health Canada has not received any adverse reaction reports for the recalled product.

Number sold

Approximately 1,428 units of recalled product were sold

Time period sold

The recalled product was sold between November 29, 2018 and January 4, 2019.


Recalling Firm

Up Cannabis Inc.




Alberta Gaming, Liquor & Cannabis



What you should do

Consumers should immediately stop using this product and contact the retailer from whom they purchased the product.

Consumers who have purchased the affected product may return it to the retailer they purchased the product from for a full refund. If purchased online at, consumers are asked to contact the Alberta Cannabis Call Centre at 1-855-436-5677.

For additional information, consumers may contact Up Cannabis Inc. at 1-833-UPDOTCA(873-6822) or by email at

Health Canada would like to remind Canadians to report any health or safety complaints related to the use of this cannabis products or any other cannabis product by completing the online form at

Media enquiries

Health Canada

(613) 957-2983