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Cachet Swivel Chairs by Steelcase
- Starting date:
- January 25, 2011
- Posting date:
- January 25, 2011
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Household Items, Miscellaneous
- Source of recall:
- Health Canada
- Issue:
- Poisoning Hazard
- Audience:
- General Public (GP)
- Identification number:
- RA-500002499
Joint Recall with Steelcase Inc., Health Canada, and the United States Consumer Product Safety Commission (US CPSC)
Affected products
Cachet Swivel Chairs by Steelcase
Product description
This recall involves Steelcase Cachet swivel office chairs that have a slotted seat and back design. The recalled chairs can be identified by model number 487 and the date of manufacture, which is printed on a label on the underside of the chair's base. Recalled chairs were manufactured between May 2002 and October 15, 2009.
Hazard identified
The front seat support part on the chairs can break, posing a fall hazard to consumers.
Steelcase Inc. has received one report in the United States of the chair support failing, resulting in a back injury.
Health Canada has not received any reports of incidents or injuries related to the use of these chairs.
Number sold
Approximately 3980 of the recalled chairs were sold at various retailers across Canada.
In the United States, approximately 165 000 of the recalled chairs were distributed.
Time period sold
The recalled products were sold from May 2002 to November 2009 in Canada and in the United States.
Place of origin
Manufactured in the United States.
Companies
- Manufacturer
-
Steelcase Inc.
Grand Rapids
Michigan
UNITED STATES
Tel: 1-800-391-7194
- Distributor
-
Steelcase Canada Ltd.
Markham
Ontario
CANADA
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should immediately stop using the recalled chair and contact Steelcase to receive further instructions on having their chair repaired or replaced. Consumers can visit the Steelcase recall website for instructions on how to inspect their chair for cracks.
For more information, consumers may contact Steelcase toll-free at 1-800-391-7194 from 8AM to 5PM EST Monday through Friday or visit the Steelcase recall website. Consumers may also e-mail Steelcase at cachetrecall@steelcase.com.
Consumers may view the release by the US CPSC on the Commission's website.