Consumer product recall

Brookstone Folding Step Stools recalled due to fall hazard

Starting date:
May 14, 2021
Posting date:
May 14, 2021
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
Fall Hazard
General Public
Identification number:

Last updated:


  • Product:
    Brookstone Folding Step Stool Set of 2.
  • Issue:
    The step stool may crack during use, posing a fall hazard.
  • What to do:
    Consumers should immediately stop using the recalled step stool. Costco Canada members can return the recalled step stool to a Costco warehouse for full refund.

Affected products

Brookstone Folding Step Stools

Product description

This recall involves the Brookstone Folding Step Stools which are sold in a set of 2, with a UPC of 84362013246. The step stool is made of plastic and has grey legs with blue top.

Hazard identified

The folding step stools may crack, break, or collapse unexpectedly when in use, posing a fall hazard.

As of May 10, 2021, the company has received 6 reports of incidents with 4 resulting in injuries in Canada.

Number sold

The company reported that 34,148 units of the affected product were sold in Canada.

Time period sold

The affected products were sold from February 2021 to April 2021.

Place of origin

Manufactured in China



Creative Brands LLC


New York



Cixi Saiste Metal Products Co


Cixi City-Zhejiang


Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the affected product and return the product to a Costco Wholesale Canada Ltd. location for a refund.

For more information, consumers can contact Creative Brands LLC by email: or by telephone, 1-718-528-8989, Monday to Friday between 9:00 a.m. and 5:00 p.m. EST.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.