Consumer product recall

BoxHot Glow Sticks Battery recalled due to fire hazard

Brand(s)
Last updated

Summary

Product
BoxHot Glow Sticks Battery
Issue
Consumer products - Fire hazard
What to do

Immediately stop using the recalled battery and contact Motif Labs Ltd. to arrange a return.

Affected products

This recall involves the BoxHot Glow Sticks stand-alone 510 thread vape batteries that are sold with a micro-USB charging cable in the package. The model numbers affected are MLL002 and MLL009 (UPC: 848876000881).

Issue

The Glow Sticks Battery can overheat while charging, posing burn and fire hazards.

As of October 17, 2022, the company has received 4 reports of the batteries overheating during charging, resulting in minor property damage with no injuries reported in Canada.

What you should do

Consumers should immediately stop using the affected product and contact Motif Labs Ltd. to arrange a return.

For more information, consumers can contact Motif Labs Ltd. by telephone 1-855-527-1048, from 8:00 a.m. to 5:00 p.m. ET Monday through Friday, by email or visit the company’s website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 30,672 units of the affected product were sold in Canada.

Time Period Sold

The affected products were sold from November 2021 to September 2022.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Tools and accessories
Companies

Distributor

Motif Labs Ltd.

Aylmer, Ontario

CANADA

Exporter

The Calico Group

Austin, TX

UNITED STATES

Published by
Health Canada
Audience
General public
Identification number
RA-72088

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