Consumer product recall

Black Diamond Recalls Black Diamond Brand Index Ascenders (left & right)

Starting date:
May 20, 2016
Posting date:
May 20, 2016
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Fall Hazard
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Black Diamond Equipment, Ltd.

Affected products

Black Diamond Index Ascenders (left & right)

Product description

This recall involves Black Diamond Index Ascenders which are aluminum handles that allow a climber to ascend a rope.

The following products are included in this recall:
Style Style Number UPC
Black Diamond Brand Index Ascender, Right BD620003 793661244622
Black Diamond Brand Index Ascender, Left BD620004 793661244639

The affected products were manufactured between December 22, 2014 and February 25, 2016 and display manufacturing codes 4356 to 6015.  The four-digit manufacturing code can be found inside the ascender next to the toothed cam.

Hazard identified

Some rivets in the product may not have been correctly installed. Product with incorrectly installed rivets can fail during use, and could result in the user being seriously or fatally injured as a result of a fall.

Neither Health Canada nor Black Diamond has received any reports of consumer incidents or injuries to Canadians related to the use of this product.

No reports of injury have been received in the United States.

Number sold

Approximately 300 units were sold in Canada, and approximately 4,000 units were distributed in the United States.

Time period sold

The recalled products were sold from December 22, 2014 to March 9, 2016.

Place of origin

Manufactured in the United States.



Black Diamond Equipment, Ltd.

Salt Lake City



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What you should do

Consumers should immediately stop using the product and contact Black Diamond to arrange for an inspection by Black Diamond or by place-of-purchase personnel, or directions for self-inspection. Black Diamond will replace any improperly manufactured units.

For more information, consumers may contact Black Diamond by telephone toll-free at 1-800-775-5552, from 8:00 a.m. to 5:00 p.m. MT, Monday through Friday or by email.  Consumers may also visit Black Diamond's website and click on their press release "Index Ascender Safety Recall Notice".

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.