Consumer product recall

Benefit Cosmetics Services Canada Inc. recalls Gimme Brow Volumizing Eyebrow Gel

Starting date:
November 15, 2017
Posting date:
November 15, 2017
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Chemical Hazard
General Public
Identification number:

Affected products

Gimme Brow Volumizing Eyebrow Gel

Product description

This recall involves all the lots of Gimme Brow Volumizing Eyebrow Gel manufactured by Benefit Cosmetics LLC. This product is available in three shades (01-Light, 03-Medium, 05-Deep) and creates natural fuller-looking eyebrows.

The Gimme Brow Volumizing Eyebrow Gel products were sold individually or as part of a kit.  There are no concerns with any of the other products in the kit.

The following product lot numbers are included in this recall.
Description SKU UPC
Gimme Brow 03-Medium, 01-Light Metalized or 05-Deep Metalized Mini BM57 602004077967
BM74 602004089434
BM75 602004089441
Gimme Brow 03- Medium or 05-Metalized Mini w/o carton BM57SUF 602004083098
BM75SUF 602004091574
Gimme Brow 01-Light, 03-Medium or 05-Deep BZ BM Gel EC07 602004067456
EC08 602004067463
EC09 602004073013
Gimme Brow 01-Light, 03-Medium or 05-Deep w/o carton EC07SUF 602004091840
EC08SUF 602004081582
EC09SUF 602004086907
Sunday My Prince Will Sephora Situational FM Kit FM71 602004081001
Gimme Brow 01-Light, 03-Medium or 05-Deep Individual sample BZ BM Gel SA232 602004073396
SA233 602004073402
SA234 602004073419
Gimme Brow 01-Light, 03-Medium or 05-Deep Non Metalized Fun Size 2017 BZ BM Gel SD84 602004078285
SD85 602004078292
SD86 602004078308
Gimme Brow Fun Size Non Metalized 03-Medium 2017 w/o carton SD85SUF 602004082411
Gimme Brow 2017 English or French Till Point TP73 602004095732
TP73FR 602004095749
Gimme Brow 03-Medium & Go Duo TR28 602004085504
Golden Gate Glam Holiday 2017 Full Face Kit TT493 602004085894
Head Over Hills BOB EU Holiday 2017 TT494 602004085900
TT494CA 602004097453
Eye Heart SF BOB Macys Holiday 2017 TT495 602004085917
Glam Francisco BOB UK Holiday 2017 TT496 602004085924
Cable Car Cuties H’17 BOB Ulta FM Set TT497 602004085931
TT497CA 602004097477
Galifornia Love H’17 BOB Ulta FM Set TT498 602004085948
TT498CA 602004097484
Bay-balicious Debenhams or TR Set Holiday 2017 TT499 602004085955
TT525 602004089847
San Fran Dandy BOB Asia Holiday 2017 TT501 602004086532
I Left My Heart in Tan Francisco Boots Holiday 2017 TT505 602004086570
The Great Brownanza Brow Buster 03-Medium H’17 EM Set TT508 602004086822
TT508CA 602004097507
The Great Brownanza Brow Buster 05-Deep H’17 EM Set TT509 602004086877
TT509CA 602004097514

Hazard identified

Routine quality testing identified that some of the recalled product is contaminated with Pseudomonas aeruginosa. If introduced into the eye through accidental contact, this poses a risk of causing infections in individuals with compromised or weakened immune systems.

As of November 14, 2017, the company has received one report of eye irritation in Canada. The company voluntarily initiated the recall prior to receiving any report.

Number sold

The number of units sold is unknown; however, the product was sold at various retail locations.

Time period sold

The affected product was sold from June 2016 to October 2017.

Place of origin

Manufactured in United States of America.



Benefit Cosmetics Services Canada Inc.





Benefit Cosmetics LLC

San Francisco



Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the recalled product and go to for instructions on how to obtain a refund.

Consumers can also contact Benefit Cosmetics Services Canada Inc. toll free at 1-800-252-9218 (24 hours) or via email.

Please note that, in addition to the requirements of the Cosmetic Regulations, the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.