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Consumer product recall

Beautycounter recalls Nourishing Day Cream sold in various Gift Sets

Starting date:
June 29, 2017
Posting date:
June 29, 2017
Type of communication:
Consumer Product Recall
Subcategory:
Cosmetics
Source of recall:
Health Canada
Issue:
Contamination
Audience:
General Public
Identification number:
RA-63766

Affected products

Nourishing Day Cream sold in various Gift Sets

Product description

This product is a cream intended for periodic application to the face as a hydrating moisturizer. This product comes in a 44 mL white plastic tube with a navy blue screw cap.  This recall is limited to lot number 1626003 with date of manufacture of September 19, 2016 and with an expiration date of September 19, 2019.

This size was only sold in the following gift sets and not sold as an individual product.
Name of the Gift Set SKU of the Gift Set
Our Favorites for Your Favorite 8105
Holiday Highlights 8112
Holiday Splendor 8113

**The "Holiday Highlights" and "Holiday Splendor" sets were combinations of different gift sets available for Holiday 2016. Each of these gift sets contained the "Our Favorites for Your Favorite" gift set.

Hazard identified

The recalled product is contaminated with Pluralibacter gergoviae.  This contaminated product poses a risk of causing infections in people with compromised or weakened immune systems.

As of June 12, 2017, the company has received three reports of a foul smell and one report of skin irritation.

Number sold

Approximately 840 units of the affected products were sold in Canada.

Time period sold

The recalled products were sold to Canadians from September 30, 2016 to March 3, 2017 directly to consumers through Beautycounter.

Place of origin

Manufactured in the United States of America.

Companies

Distributor

Beautycounter

Santa Monica

California

UNITED STATES

Manufacturer

Naturich Labs Inc.

Garland

California

UNITED STATES

Images (select thumbnail to enlarge - opens in a new window)



What you should do

Consumers should immediately stop using the recalled product and dispose of it in regular household garbage.

For additional information, consumers may contact Beautycounters by phone at 1-888-988-9108 from 8 a.m to 5 p.m. PST, Monday through

Thursday and from 8 am. to 1 p.m. on Friday, or visit the company website.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.