Consumer product recall

Béaba Babycook NEO recalled due to glass bowl breakage

Starting date:
May 15, 2019
Posting date:
May 15, 2019
Type of communication:
Consumer Product Recall
Household Items, Appliances
Source of recall:
Health Canada
Laceration Hazard
General Public
Identification number:

Last updated: 2019-05-15


  • Product:
    Béaba Babycook NEO Steamer/Blender
  • Issue:
    The glass bowl may break, posing a laceration hazard to users
  • What to do:
    Immediately stop using the affected product and visit the firm's website for a free replacement part

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Béaba USA.

Affected products

Béaba Babycook NEO Steamer/Blender

Product description

This recall involves Béaba Babycook NEO Midnight and Cloud models, a baby food making machine. This is an all-in-one steam/blend feature in one small appliance used to prepare raw fruits, veggies, and meats into fresh meal for babies. It measures about 9 inches wide and 9 inches high with a detachable glass bowl.

The affected product is identifiable by the reference numbers 912645 (Midnight) or 912646 (Cloud). All Béaba Babycook NEO units purchased prior to February 2019 will be affected.

Hazard identified

Under certain circumstances, the glass bowl of the Babycook NEO may spontaneously shatter, posing a laceration hazard to users and bystanders.

As of May 8, 2019, the company has received 18 reports of the glass bowl breaking in Canada with no reported injuries. In the United States, the company has received approximately 300 reports of the glass bowl breaking with 3 incidents of minor injuries.

Number sold

Approximately 650 units of the affected products were sold in Canada and approximately 5000 were sold in the United States.

Time period sold

The affected products were sold from July 2018 to February 2019.

Place of origin

Manufactured in France.



Beaba USA

New York

New York



Beaba SAS

Groissiat, Oyonnax


Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should stop using the affected product and contact Beaba USA to obtain a free replacement part.

For more information, consumers may contact Beaba by visiting the firm's recall site or by email. If consumers have difficulties submitting a request for a replacement bowl online, they may contact Beaba Customer Service at 1-855-602-3222 Monday through Friday 9 am to 5 pm EST.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.