Baseus Magnetic Wireless Charging Power Banks recalled due to fire hazard
Brand(s)
Summary
Immediately stop using the recalled product and dispose of it by contacting your municipality for instructions on how to safely transport and dispose of lithium-ion batteries. Contact Baseus for a full refund with proof of purchase
Affected products
This recall only involves Baseus Magnetic Wireless Charging Power Banks with model numbers PPCXM06 and PPCXW06 offered in white, black, light blue and light pink colors. Note that Model PPCXM06A is not part of the recall. The products were sold on Aliexpress.com. Both models have a magnetic side that attaches to mobile phones with magnetic charging functionality. The model number is displayed on the magnetic side of the device, and “20W” is displayed on the non-magnetic side.
Issue
The lithium-ion battery in the power banks may overheat, posing a fire hazard.
As of July 22, 2024 the company has received no reports of overheating batteries in Canada. However, the company has received reports of potential bulging or swelling from consumers in other countries including approximately 14 reports of injuries resulting from fire.
What you should do
Consumers should immediately stop using the recalled Baseus power bank models and contact Baseus for a full refund with proof of purchase. Consumers will need to submit a photo of the recalled power bank showing the model number to the firm’s recall registration page at https://baseuspowerbankrecall.expertinquiry.com/. Consumers should dispose of the battery in accordance with local municipal regulations regarding lithium ion batteries. Contact your municipality for instructions on how to safely transport and dispose of lithium-ion batteries. Batteries are considered hazardous waste. Do not place them in household garbage.
For more information, consumers can contact Baseus toll free by telephone at 1-855-215-5824 from 8 a.m. to 5 p.m. Eastern Time, Monday to Friday, by email at care@baseus.com, or online at https://baseuspowerbankrecall.expertinquiry.com or www.baseus.com and click on “Product Recall Information” at the bottom of the page for more information.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 106 units of the affected products were sold in Canada.
Time Period Sold
The affected products were sold from May 2022 to October 2023.
Place of Origin
Manufactured in China
Details
Importer
Shenzhen Baseus Technology Co., Ltd
Floor 2, Building B, Baseus Intelligent Park, No. 2008, Xuegang Road, Gangtou Community, Bantian Street, Longgang District
Shenzhen, China
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