Bambu Lab Model A1 3D printer recalled due to electrical hazard
Brand(s)
Summary
Immediately stop using the recalled product and contact Bambu Lab for further instructions.
Affected products
This recall involves Bambu Lab Model A1 3D printers manufactured and sold prior to January 30, 2024. Affected products will have an “A” for the sixth digit of the serial number, which can be found on the QR code sticker on the right rear of the printer.
Issue
When the recalled 3D printer’s heatbed cable is bent or damaged, it can short-circuit and spark or burn through the insulation layer, posing electric shock and fire hazards.
As of July 20, 2024 the company has received 7 reports of damage to the heat bed cable in Canada, and no reports of injuries.
What you should do
Consumers should immediately stop using the recalled Bambu Lab Model A1 3D printer and contact Bambu lab for a refund or repair.
For more information, consumers can contact Bambu Lab by email at a1recall@bambulab.com or visit the company website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 1,040 units of the affected products were sold in Canada.
Time Period Sold
The affected products were sold from December, 2023 to January, 2024.
Place of Origin
Manufactured in China
Details
Manufacturer
Bambu Lab Limited
RM D 10/F TOWER A BILLION CTR1 WANG KWONG RD,
KOWLOON BAY KL,
China
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