Avlon Industries, Inc. recalls KeraCare Hydrating Detangling Shampoo - Sulfate free
- Starting date:
- January 16, 2018
- Posting date:
- January 16, 2018
- Type of communication:
- Consumer Product Recall
- Source of recall:
- Health Canada
- General Public
- Identification number:
KeraCare Hydrating Detangling Shampoo – Sulfate free
This voluntary recall involves two lots of KeraCare Hydrating Detangling Shampoo (Sulfate free). The affected products are in 3.79 liter white bottle and 237 milliliter golden bottle, with company’s logo on the front.
|Description||Item Number||Lot Number||UPC|
|KeraCare Hydrating Detangling Shampoo – Sulfate free, 3.79 liter (1 gallon)||53227||16G1503||9670838012|
|KeraCare Hydrating Detangling Shampoo – Sulfate free, 237 milliliter (8 ounce)||53943||16K3103||9670833053|
The recalled product is contaminated with the bacteria Enterobacter cloacae. Enterobacter could pose a risk of infection to consumers, especially those with weakened immune systems.
As of January 12, 2018, the company has received no reports of incidents or illnesses to Canadians related to the use of these products.
Approximately 312 units of the affected products were sold in Canada.
Time period sold
The recalled shampoo was sold from July 16, 2016 to January 5, 2017.
Place of origin
Manufactured in the United States.
Avlon Industries, Inc.
Image & Shades Cosmetics Ltd.
Asung Trading, Inc.
What you should do
Consumers should immediately stop using the recalled shampoo and return the unused portion to the original place of purchase for a replacement or refund.
For additional information, consumers may contact Avlon Industries by telephone toll-free at 1-800-332-8566 between 9:00 a.m. and 5:00 p.m. CST, Monday through Friday or by email.
Please note that, in addition to the requirements of the Cosmetic Regulations, the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.