Artis Zeego Multi-Axis, Zee Floor, Zee Ceiling, Zee Biplane, and Artis Q (2019-06-06)
- Starting date:
- June 6, 2019
- Posting date:
- June 21, 2019
- Type of communication:
- Medical Device Recall
- Subcategory:
- Medical Device
- Hazard classification:
- Type II
- Source of recall:
- Health Canada
- Issue:
- Medical Devices
- Audience:
- General Public, Healthcare Professionals, Hospitals
- Identification number:
- RA-70259
Last updated: 2019-06-21
Affected Products
A. Artis Zeego Multi-Axis
B. Artis Zee Floor
C. Artis Zee Ceiling
D. Artis Zee Biplane
E. Artis Q
Reason
Siemens is notifying customers of a potential hardware error on specific systems in conjunction with the DCS Extended monitor suspension system from a specific production batch. On the DCS Extended display suspension system, the potential exists for individual screws of the
screwed connection joining the pivot bearing to the ceiling-mounted support to work loose or snap off. The problem occurs sporadically and is dependent on the frequency of use of the monitor suspension system. If one or two screws have worked loose or snapped off, the DCS Extended assumes a slanted position, which tends to allow independent movement of the monitor bracket. If additional screws are affected, the rotary motion becomes sluggish until the axis of rotation is blocked with a visible inclination of the cantilever arm. In this state, it is no longer possible to use the display suspension system for its intended purpose.
Affected products
A. Artis Zeego Multi-Axis
Lot or serial number
Not applicable.
Model or catalog number
10280959
Companies
- Manufacturer
-
Siemens Healthcare GmbH
Henkestr. 127
Erlangen
91052
GERMANY
B. Artis Zee Floor
Lot or serial number
Not applicable.
Model or catalog number
10094135
Companies
- Manufacturer
-
Siemens Healthcare GmbH
Henkestr. 127
Erlangen
91052
GERMANY
C. Artis Zee Ceiling
Lot or serial number
Not applicable.
Model or catalog number
10094137
Companies
- Manufacturer
-
Siemens Healthcare GmbH
Henkestr. 127
Erlangen
91052
GERMANY
D. Artis Zee Biplane
Lot or serial number
Not applicable.
Model or catalog number
10094141
Companies
- Manufacturer
-
Siemens Healthcare GmbH
Henkestr. 127
Erlangen
91052
GERMANY
E. Artis Q
Lot or serial number
Not applicable.
Model or catalog number
10848280
10848281
10848282
Companies
- Manufacturer
-
Siemens Healthcare GmbH
Henkestr. 127
Erlangen
91052
GERMANY