Health product recall

Artis Zeego Multi-Axis, Artis Zee Multi-Purpose, Artis Zee Floor, and Artis Zee Ceiling (2018-06-28)

Starting date:
June 28, 2018
Posting date:
July 19, 2018
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type III
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-67264

Affected products

A. Artis Zeego Multi-Axis
B. Artis Zee Multi-Purpose
C. Artis Zee Floor
D. Artis Zee Ceiling

Reason

Siemens is providing a software patch to correct a delay in the IVS boot procedure when used with an aggressive virus scan. In rare cases, the IVS does not start up properly. This software update will prevent this issue from recurring.

Affected products

A. Artis Zeego Multi-Axis

Lot or serial number

160109

Model or catalog number

10280959

Companies
Manufacturer

Siemens Healthcare GmbH

Henkestr. 127

Erlangen

91052

GERMANY

B. Artis Zee Multi-Purpose

Lot or serial number

157158
157633
158067
158184
158222

Model or catalog number

10094139

Companies
Manufacturer

Siemens Healthcare GmbH

Henkestr. 127

Erlangen

91052

GERMANY

C. Artis Zee Floor

Lot or serial number

124021
135214
136556
137078
137344
137423
137457

Model or catalog number

10094135

Companies
Manufacturer

Siemens Healthcare GmbH

Henkestr. 127

Erlangen

91052

GERMANY

D. Artis Zee Ceiling

Lot or serial number

146243
146428
147097
147598
147632
147638

Model or catalog number

10094137

Companies
Manufacturer

Siemens Healthcare GmbH

Henkestr. 127

Erlangen

91052

GERMANY