Health product recall

Artis Zee Multi-Purpose, Artis Q (2019-04-22)

Starting date:
April 22, 2019
Posting date:
May 24, 2019
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type III
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-70011

Last updated: 2019-05-24

Affected Products

  1. Artis Zee Multi-Purpose
  2. Artis Q

Reason

Siemens is providing a SW update VD11D patch 4 to equalize the SW in the field and reduce the number of SW-versions within the installed base. The new SW also provides a change in regards to the GRA board firmware and fixes the issue of corrupted images in Plane b.

Affected products

A. Artis Zee Multi-Purpose

Lot or serial number

103292
109521
109559
158600
158601

Model or catalog number

10094139

Companies
Manufacturer
Siemens Healthcare GmbH
Henkestr. 127
Erlangen
91052
GERMANY

B. Artis Q

Lot or serial number

103292
109521
109559
158600
158601

Model or catalog number

10848280
10848281

Companies
Manufacturer
Siemens Healthcare GmbH
Henkestr. 127
Erlangen
91052
GERMANY