Health product recall

ARTIS ZEE and Q

Last updated

Summary

Product
ARTIS ZEE and Q
Issue
Medical devices - Software defect
What to do

Contact the manufacturer if you require additional information

Affected products

Affected Products

Lot or serial number

Model or catalog number

ARTIS ZEE MULTI-PURPOSE

159022
159031
159044
159048

10094139

ARTIS Q

110070
110097

10848281

Issue

If SID (source-to-image distance) lift movement is activated and X-ray shall be released simultaneously then X-ray is not possible and the message "no X-ray, try again" is displayed. X-ray is not possible. However, after stopping SID lift movement and releasing the X-ray switch, X-ray is possible again.

Recall start date:  2021-11-03

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - Radiology
Companies

SIEMENS HEALTHCARE LIMITED

1577 NORTH SERVICE ROAD EAST

OAKVILLE, ON CANADA

L6H 0H6

Published by
Health Canada
Audience
General public
Health professionals
Hospitals
Recall class
Type II
Identification number
RA-63634

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