Health product recall

Artis Q (2019-04-04)

Starting date:
April 4, 2019
Posting date:
April 29, 2019
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-69748

Last updated: 2019-04-30

Affected Products

Artis Q

Reason

Siemens is informing users of Artis systems equipped with a certain motor control unit, about a software error delivered starting May 2018. In affected Artis systems the movement of the floating tabletop may be blocked after a collision sensor has been activated during system movement. Usually activation of a collision sensor blocks all system movement but the floating tabletop, which is still possible to move. However, in the affected Artis systems movement of the floating tabletop is blocked as well.

Affected products

Artis Q

Lot or serial number

Not applicable.

Model or catalog number

10848280
10848281

Companies
Manufacturer
Siemens Healthcare GmbH
Henkestr. 127
Erlangen
91052
GERMANY