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Archived – Starbucks Fusion Coffee Mugs
- Starting date:
- December 1, 2007
- Posting date:
- December 1, 2007
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Household Items, Miscellaneous
- Source of recall:
- Health Canada
- Issue:
- Product Safety, Physical Hazard
- Audience:
- General Public
- Identification number:
- RA-500001615
Affected products
Starbucks Fusion Coffee Mugs
Product description
This recall involves two styles of Starbucks 14-ounce Fusion Coffee Mugs. The mugs are white and have a black plastic handle, and a stainless steel base. The cups have "Starbucks Coffee" printed on a black stamp or a brown original Starbucks logo stamp.
Hazard identified
The plastic handle can detach from the body of the mug when filled with hot liquids, posing a minor burn hazard to consumers.
Starbucks has received 23 reports of handles detaching from the mug, including nine that resulted in minor burns.
For a full press release in English, see: Starbucks Recalls Coffee Mugs Due to Burn Hazard.
Number sold
Approximately 19,862 units sold in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and the Yukon Territory.
Time period sold
Sold for about $12.95 (CND) at Starbucks stores nationwide from February 2007 through November 2007.
Place of origin
Manufactured in China.
Companies
- Retailer
-
Starbucks Coffee Co.
Seattle
UNITED STATES
What you should do
Consumers should immediately stop using the mugs and contact Starbucks for instructions on returning the cups for a full refund. Starbucks is also offering a free beverage as an incentive to return the recalled mugs.
For additional information, contact Starbucks at 1-800-624-8678 anytime or visit the firm's web site at Starbucks Company.