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Consumer product recall

Archived – Starbucks Fusion Coffee Mugs

Starting date:
December 1, 2007
Posting date:
December 1, 2007
Type of communication:
Consumer Product Recall
Subcategory:
Household Items, Miscellaneous
Source of recall:
Health Canada
Issue:
Product Safety, Physical Hazard
Audience:
General Public
Identification number:
RA-500001615

Affected products

Starbucks Fusion Coffee Mugs

Product description

This recall involves two styles of Starbucks 14-ounce Fusion Coffee Mugs. The mugs are white and have a black plastic handle, and a stainless steel base. The cups have "Starbucks Coffee" printed on a black stamp or a brown original Starbucks logo stamp.

Hazard identified

The plastic handle can detach from the body of the mug when filled with hot liquids, posing a minor burn hazard to consumers.

Starbucks has received 23 reports of handles detaching from the mug, including nine that resulted in minor burns.

For a full press release in English, see: Starbucks Recalls Coffee Mugs Due to Burn Hazard.

Number sold

Approximately 19,862 units sold in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and the Yukon Territory.

Time period sold

Sold for about $12.95 (CND) at Starbucks stores nationwide from February 2007 through November 2007.

Place of origin

Manufactured in China.

Companies

Retailer

Starbucks Coffee Co.

Seattle

UNITED STATES

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the mugs and contact Starbucks for instructions on returning the cups for a full refund. Starbucks is also offering a free beverage as an incentive to return the recalled mugs.

For additional information, contact Starbucks at 1-800-624-8678 anytime or visit the firm's web site at Starbucks Company.