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Consumer product recall

Archived – Look Ultra Hair Iron

Starting date:
December 21, 2009
Posting date:
December 21, 2009
Type of communication:
Consumer Product Recall
Subcategory:
Household Items, Tools and Electrical Products
Source of recall:
Health Canada
Issue:
Product Safety, Flammability Hazard
Audience:
General Public
Identification number:
RA-500002183

Affected products

Look Ultra Hair Iron

Product description

This recall involves Look Ultra hair irons with model number 5519930 that were purchased between August 1, 2009 to November 9, 2009. The recalled irons were sold in red packaging with "Look Ultra Iron" written on it.

Hazard identified

The recalled irons may not have a 30 minute Auto Shut Off feature, which was advertised on the product packaging, and could pose a risk of burn or fire.

Chatters Canada Limited has not received any reports of injuries or damage related to the use of these products.

Number sold

Approximately 42 irons were sold at Chatters salons across Canada.

Time period sold

The recalled products were sold from August 2009 to November 2009.

Place of origin

Manufactured in Korea.

Companies

Retailer
Chatters Canada Limited
Red Deer County
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled hair irons and return the iron to their nearest Chatters salon for an exchange or store credit of equivalent value.

For more information, consumers may contact Don Goyan of Chatters Canada Limited at 1-888-944-5055.

Consumers may also view the recall notice on the [NJS_FILE:2659ba92-a47a-4cae-bd1a-66c65470d2b3:1209ed26-ee08-4210-9be5-d9be92ab211c].