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Archived

This page has been archived on the Web.

Consumer product recall

Archived - GE® Wall Ovens

Starting date:
November 1, 2008
Posting date:
November 1, 2008
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public (GP)
Identification number:
RA-500001839

Affected products

GE® Wall Ovens

Product description

This recall involves GE® wall ovens sold under GE ProfileTM and Monogram® brand names. The wall ovens were sold in white, black, bisque and stainless steel.

The following model and serial numbers can be found inside the oven on the left interior wall. For microwave combination ovens, the serial number can be found on the left interior wall of the microwave.
Brand Names Model Numbers Serial Numbers Begin With
GE Profile® JCT915 TD, VD, ZD, AF, DF, FF, GF, HF, LF, MF, RF, SF, TF, VF, ZF
Monogram® ZET938, ZET958  

Hazard identified

The extreme heat used in the self-clean cycle can escape if the wall oven door is removed and incorrectly re-attached by the installer or the consumer. This can pose a fire and burn hazard to consumers.

GE is aware of 28 incidents of minor property damage in which adjacent kitchen cabinets have been damaged. No injuries have been reported.

Health Canada has not received any reports of incidents or injuries to Canadians related to the use of these products.

Number sold

Approximately 1,508 units of the recalled products were sold in Canada at home builder's and appliance stores.

Time period sold

The recalled products were sold from October 2002 to December 2003.

Place of origin

Manufactured in the United States.

Companies

Manufacturer
GE Consumer & Industrial
Louisville
Kentucky
UNITED STATES
Importer
Mabe Canada Inc.
Burlington
Ontario
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the recalled products.

Consumers should immediately inspect the oven to make sure they do not have an incorrectly re-attached wall oven door, which will not open into the flat position. If the wall oven door is incorrectly re-attached, consumers should not use the self-clean cycle and call Mabe Canada Inc. for a free repair. Consumers can continue to use normal baking or broiling function in the oven until the oven is repaired.

For additional information, consumers may contact mabe Customer Service at 1-888-532-5777 or visit the firm's Web site or [NJS_FILE:8938bd5d-9d57-4166-a983-ba1b1f802cc4:d1e91d09-5219-4e27-a1ed-15dede73e16b].

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