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Consumer product recall

Archived - Candlsense™ Warmers

Starting date:
June 1, 2008
Posting date:
June 1, 2008
Type of communication:
Consumer Product Recall
Subcategory:
Household Items, Specialized Products
Source of recall:
Health Canada
Audience:
General Public
Identification number:
RA-500001713

Affected products

Candlsense™ Warmers

Product description

This recall involves the Candlsense™ Warmers with product codes ranging from YD0629 through YD0652 and YD0701 through YD0708. The candle warmers measure about 12 cm (4 ¾ inches) in diameter.

The heating plate is black and the surrounding area is white plastic.

The "Provo Craft & Novelty Candle Warmer Air Freshener Model: WCY-8888" and the product code are embossed on the underside of the warmer.

Hazard identified

The internal heating element of the candle warmer can detach and melt the bottom of its plastic casing, which can in turn ignite or scorch the surface on which the candle warmer is placed, posing a fire hazard to consumers.

The company, Provo Craft, has received 11 reports of incidents in which the heating elements detached, including two fires and nine incidents of property scorching. One consumer reported a blistered finger.

No incidents or injuries have been reported to Health Canada.

Number sold

About 300 units were sold in Ontario and 5100 units in New Brunswick.

The recalled product was sold by the following establishments: Wal-Mart in Mississauga, Ontario and Cottage Industry Supplies, Ltd. in St. Thomas, New Brunswick

Time period sold

The Candlsense™ Warmers were sold from September 2006 to September 2007.

Place of origin

Manufactured in China.

Companies

Manufacturer
Provo Craft & Novelty, Inc.
Spanish Fork
Utah
UNITED STATES

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should cease using the Candlsense™ Warmers.

Consumers may contact Provo Craft to receive a voucher worth 120% of the purchase price of the candle warmer. The voucher can be redeemed at www.creativexpress.com.

For additional information, consumers may contact Provo Craft at (888) 306-0132 between 7 a.m. and 6 p.m. MT Monday through Friday, or visit the company's Web site at Provocraft Safety Recall.

Consumers may also visit the web site of the Electrical Safety Authority (ESA) for additional information on this recall at: [NJS_FILE:8938bd5d-9d57-4166-a983-ba1b1f802cc4:5e4492e0-5050-4a80-b170-11c7cc191db3].