Consumer product recall

Apple Inc. recalls AC wall plug adapters included in Apple World Travel Adapter Kit

Starting date:
February 18, 2016
Posting date:
February 18, 2016
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Electrical Hazard
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Apple Inc.

Affected products

AC wall plug adapters included in Apple World Travel Adapter Kit

Product description

This recall involves AC wall plug adapters included in Apple World Travel Adapter Kit. The Apple World Travel Adapter Kit consists of several AC wall plug adapters for use in various regions around the world. The affected AC wall plug adapters are designed for use in Continental Europe, Australia, New Zealand, Argentina, Korea, and Brazil. The wall plug adapters slide onto the Apple power adapter used to charge MacBook computers and certain iOS devices.

Products with the following model and UPC numbers are included in this recall:
Model Number UPC
MB974ZM/B 885909400416
MB974FE/B 885909400447
MB974CH/B 885909400423
MB974ZM/A 885909302314
MB974FE/A 885909343355
MB974CH/A 885909343362


Hazard identified

The affected wall plug adapters may break, posing an electrical shock hazard to consumers.

Neither Health Canada nor Apple Inc. has received any reports of consumer incidents or injuries related to this product in Canada or in the United States.

Number sold

Approximately 80,628 units were sold in Canada and 814,273 units in the United States.

Time period sold

The Apple World Travel Adapter Kits that included the affected wall plug adapters were sold from January 2003 to January 2015.

Place of origin

Manufactured in China.



Well Shin Technology Co., Ltd

Dongguan City



Volex Cable Assembly (Shenzhen) Co., Ltd

Shenzhen, Guangdong



Apple Inc.




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What you should do

Consumers should immediately stop using the recalled units and contact Apple for free replacement adapters.

For more information, consumers may contact Apple Canada Inc. on the company's website or by calling toll–free at 1-800-263-3394 at any time.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.