Apple Canada Inc. Recalls Beats Pill XL Speakers
- Starting date:
- June 3, 2015
- Posting date:
- June 3, 2015
- Type of communication:
- Consumer Product Recall
- Tools and Electrical Products
- Source of recall:
- Health Canada
- Fire Hazard
- General Public
- Identification number:
Joint recall with Health Canada, and the United States Consumer Product Safety Commission (US CPSC) and Apple Canada Inc.
Beats Pill XL Speakers
This recall involves the Beats Pill XL Speakers. The recalled products are plastic, capsule-shaped audio speakers with model number B0514. The speakers measure about 4 inches (10 centimeters) tall by 13 inches (33 centimeters) wide by 4 inches (10 centimeters) deep and are black, white, pink, metallic sky or titanium in colour. The affected speakers have a 'b' Beats logo on the speaker grille side and the words 'beats pill XL' on the handle.
The battery in the speaker can overheat, posing a fire hazard to consumers.
Health Canada has not received any consumer reports of incidents or injuries related to the use of these speakers in Canada.
Apple has received two reports of incidents of the speakers overheating in Canada and six in the United States, including one with a burn to a consumer's finger and one with damage to a consumer's desk.
Approximately 11,000 units were sold in Canada and 222,000 units in the United States.
Time period sold
The recalled speakers were sold in Canada and the United States between January 2014 and June 2015 at various retailers and online.
Place of origin
Manufactured in China.
What you should do
Consumers should immediately stop using the recalled units and contact Apple for a full refund in the form of an Apple Store credit or an electronic funds transfer.
For more information, consumers may contact Apple Canada Inc. on the company's website to register their product for the refund program or by calling toll–free at 1-800-263-3394.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.