Anker 535 Power Bank (PowerCore 20K) A1366 recalled due to fire hazard
Summary
Immediately stop using the recalled power bank and contact Anker customer support for a refund and disposal instructions.
Affected products
This recall involves Anker 535 Power Bank (PowerCore 20k), model A1366. The recalled product is a portable electronic charger compatible with a variety of electronic devices, including laptops, iPhones, and iPads. This product was sold in Canada exclusively through Amazon.ca.
| Product | Model Number | Serial Number | ASIN | Colour |
|---|---|---|---|---|
| Anker 535 Power Bank (PowerCore 20k) | A1366 | All serial numbers | B0BBZ6718B | Black |
Issue
A small number of Anker 535 Power Banks (PowerCore 20k) model A1366 may overheat, posing a fire hazard.
As of February 13, 2023, the company has received no reports of incidents or injuries in Canada.
What you should do
Consumers should immediately stop using the recalled Anker 535 Power Bank and contact Anker customer support for a refund.
For more information, consumers can visit the company website or contact Anker by telephone at 1 800-988-7973 Monday to Friday between 7 am and 5 pm PST, by email at support@anker.com or by live chat on the company website from Monday to Friday between 9 a.m. and 5 p.m. PT.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 619 units of the affected product were sold in Canada.
Time Period Sold
The affected products were sold from October 2022 to January 2023
Place of Origin
Manufactured in China
Details
Manufacturer
Anker Innovations Limited ("Anker")
Kowloon
Hong Kong
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