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Health product recall

Allura Xper Products (2016-04-05)

Starting date:
April 5, 2016
Posting date:
April 22, 2016
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
Healthcare Professionals, General Public, Hospitals
Identification number:
RA-58040

Affected products

A. ALLURA XPER FD10

B. ALLURA XPER FD20 (PRODUCT OF ALLURACLARITY FAMILY)

C. ALLURA XPER FD20/20 (PRODUCT OF ALLURACLARITY FAMILY)

Reason

Philips has discovered through customer feedback and internal testing the following issues: 1. A failure with the image disk may cause the entire image processing chain to be blocked due to a SW design error. This causes image data to be lost, and eventually loss of live imaging functionality. 2. A filament error that may occur during the execution of an XperCT. When the filament error occurs, the run is aborted. After abort, new X-ray runs can be started immediately without system restart.

Affected products

A. ALLURA XPER FD10

 

Lot or serial number

All lots

Model or catalog number

ALLURA XPER FD10

Companies
Manufacturer

Philips Medical Systems Nederland B.V.

Veenpluis 4-6

Best

5684

NETHERLANDS



B. ALLURA XPER FD20 (PRODUCT OF ALLURACLARITY FAMILY)

 

Lot or serial number

All lots

Model or catalog number

722028

Companies
Manufacturer

Philips Medical Systems Nederland B.V.

Veenpluis 4-6

Best

5684

NETHERLANDS



C. ALLURA XPER FD20/20 (PRODUCT OF ALLURACLARITY FAMILY)

Lot or serial number

All lots

Model or catalog number

722038

Companies
Manufacturer

Philips Medical Systems Nederland B.V.

Veenpluis 4-6

Best

5684

NETHERLANDS